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If you’ve recently happened upon the blue screen error 0x00000024 and would like to know how to effectively tackle it, then you’ve come to the right place. This post outlines exactly what this error is, and the various ways to resolve it.
As previously mentioned, error 0x00000024, is a blue screen error (BSOD), that occurs most commonly on older Windows platforms, such as Windows XP and Vista. BSOD errors, generally, occur most often when the end user starts the system. In this case, the error is typically tied to the systems Ntfs.sys file.
Symptoms of Error 0x00000024
The symptoms of this error vary, depending on the circumstances and configuration of your computer. That said, the most commonly associated symptoms, include the following:
- Error causes active application(s) to crash.
- Windows performs significantly slower, with sluggish mouse and keyboard input performance.
- System intermittently freezes.
- Blue screen of death error message appears, causing the system to randomly restart.
- Stop error 0x00000024 occurs, accompanied by the following error message: NTFS_FILE_SYSTEM. This indicates a problem with the NTFS drivers of your system.
What Causes Error 0x00000024?
Error 0x00000024, usually, but not exclusively, occurs, when there’s a problem with the Ntfs.sys file of your system. The Ntfs.sys file, is an integral system file, that allows your operating system to read and write to the hard drives connected to your system, that use the NTFS file system (which is the standard file system today). That said, this error could be the result of the operating systems inability to properly read or write to a specific file or program.
Another common cause of this error is driver issues. If your system has lingering outdated, corrupted or incompatible drivers on it, then errors (like error 0x00000024), can occur.
Another possible cause is a malicious file. Virus attacks are more common today, than they’ve ever been, despite all the advancements in antivirus software. Therefore, it is very much possible, that a malicious file infected and corrupted integral system files on your system.
Additionally, the error could be the result of the following:
- Corruption of the systems memory modules.
- Corrupted Windows registry, due to the installation or uninstallation of programs.
- Driver conflict due to the installation of a new hardware device/component.
As a blue screen error. The error message may resemble something similar to the following:
Stop: 0x00000024 (XXXXXXXXXX, XXXXXXXXXX)
Ntfs.sys – Address XXXXXXXX base at XXXXXXXX, Date Stamp XXXXXXXX
The circumstances that the error message may appear in, will vary (as mentioned early). The most common occurrences of this error, tends to be the following:
- While installing a program.
- During the boot up sequence of your system.
- While shutting down your computer.
- After or during the installation of a program or hardware component.
Note: When it comes to troubleshooting this error, it’s always best practice to take note of when and where the error occurred.
How to Fix It
The blue screen of death error message, at first glance, indicates that the error is the result of operating system failure.
Despite that, there are a number of approaches and solutions that you can adopt, when attempting to rectify this problem. However, before you can effectively tackle the problem, you must first make note of its cause – in your particular case.
Note: Data loss is a fairly common occurrence of this error. If you’ve lost confidential or sensitive data due to this error, you needn’t worry, as you can recovery this lost data. To do that, simply download and run Stellar Photo Recovery. This tool can recovery previously deleted files from your hard disc drive; amongst other things. To learn more about this tool, and how it can help you. I suggest you visit the link below:
CLICK HERE TO CHECK OUT STELLAR PHOTO RECOVERY
That said, below, I have outlined a number of viable solutions that you can adopt. I suggest you attempt the easier, simpler solutions, first.
Run a Registry Scan to Fix Error 0x00000024
The Windows registry is a source of many errors that occur on your system. This is because of the vulnerability associated with this area of the operating system.
The vast majority of computer users are oblivious to the registries complexity and importance to the overall system. Its primary duties lies in storing key software and hardware configuration data.
Because of the nature of the registry, and its propensity to “break” down, issues such as error 0x00000024 are almost inevitable, even when you’re doing your very best to maintain your computer.
That said, it is possible to fix the registry, by running a full scan of your system, using a specialised tool, such as Advanced System Repair Pro. This tool can, scan, detect and remove infractions from your system, in additional to a whole host of other features and capabilities.
To learn more about this tool, and how it can help you, I suggest you visit the link below:
CLICK HERE TO CHECK OUT ADVANCED SYSTEM REPAIR PRO
Update Drivers
Another common cause for error 0x00000024 is the corruption of system drivers. However, to determine whether or not, driver corruption is the cause in your particular case, you’ll need to go through the painstaking process, of ensuring all the drivers are up-to-date on your system.
For step-by-step instructions on how to do that, check out my post on fixing USB Device Not Recognised.
Alternatively, you can automate the process, by using a driver updater tool, like DriverFinder. This tool will scan, detect, download and update the drivers for every device attached to your system. The end user need only make a few mouse clicks to complete the process
Anyway, you can learn more about DriverFinder, and its many benefits, from the link below:
CLICK HERE TO CHECK OUT DRIVERFINDER
 The solution(s) below are for ADVANCED level computer users. If you are a beginner to intermediate computer user, I highly recommend you use the automated tool(s) above! |
Use CHKDSK
Hard drives are not infallible, as they are known to break down all the time, causing various disruptions, like error 0x00000024. For this reasons, you may want to check the integrity of your hard drive, to ensure that it’s working as it should.
To do that, you can use the built-in Windows tool, called Chkdsk. This tool will scan your hard drive, detect and flag any damaged sectors it finds, then migrate data from said damaged sector.
The entire process can take a considerable amount of time, but if a corrupted hard drive is the root cause of the error, then it will be well worth it.
For step-by-step instructions on how to use this tool, check out my post on repairing error 0x80070091.
Run System File Checker
Like Chkdsk, System File Checker is another built-in Windows tool. Only, this tool is designed to replace corrupt or missing system files. This tool only examines the system files on your system.
Fortunately, error 0x00000024 is typically the result of a corrupted Ntfs.sys file, which is an integral system file.
That said, you can run the tool, by doing the following:
1. First, you will need to boot into your computer, as an administrator.
2. Once in, press 
+ R, Type cmd and press CTRL + Shift + Enter.
3. When Command Prompt loads up, type the following command and press Enter:
sfc /scannow
Note: System File Checker uses your OS cache files to replace missing system files. In the event that it’s unable to locate these files, it will request a Windows Installation CD.
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